Privacy Policy

Southern Glow Lighting ("we," "us," or "our") operates this website and related communications. This Privacy Policy explains how we collect, use, and handle information you provide when you visit our website or submit an inquiry or estimate request.

By using this website or submitting a form, you agree to the practices described in this Privacy Policy.

When you submit an inquiry or estimate request through our website, you may voluntarily provide:

We may also collect standard technical information such as browser type, device type, pages visited, and referring URLs through analytics tools, in accordance with applicable law.

• Name
• Email address
• Phone number
• Property address or location information
• Project details and lighting preferences
• Any other information you choose to include in your submission

We use the information you provide to:

• Respond to your inquiry or estimate request
• Prepare and deliver project estimates
• Schedule consultations or appointments
• Provide service-related communications and updates
• Deliver customer support
• Send marketing or promotional communications — only when you have separately opted in to receive them
• Operate and improve our website and business systems

If you provide your phone number and opt in to SMS communications, Southern Glow Lighting may send you text messages related to your inquiry, estimate, appointment, or service. The following terms apply to all SMS communications:

• Consent is not a condition of purchase. You are not required to consent to SMS messages to receive services from Southern Glow Lighting.
• Message frequency may vary based on your inquiry and service activity.
• Message and data rates may apply depending on your mobile carrier and plan.
• To opt out, reply STOP to any SMS message at any time. You will receive a confirmation and no further messages will be sent.
• For assistance, reply HELP to any SMS message or contact us at [email protected].
• Marketing or promotional SMS is sent only when you have provided the applicable consent for marketing communications.
• Your phone number and SMS consent are not sold or shared with third parties or affiliates for their own marketing or promotional purposes.

We may share your information with trusted third-party service providers who assist us in operating our website, CRM, communications, scheduling, analytics, and related business systems. These providers are authorized to use your information only as necessary to perform services on our behalf and are not permitted to use it for their own independent marketing purposes.

We do not sell your personal information to third parties.

We retain your information for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with applicable legal obligations, and resolve any disputes.

We take reasonable measures to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

You may contact us at any time to request access to, correction of, or deletion of your personal information, subject to applicable law. To make such a request, contact us at [email protected].

We may update this Privacy Policy from time to time. When we do, we will revise the effective date at the top of this page. Continued use of our website after any update constitutes your acceptance of the revised policy.

If you have questions about this Privacy Policy or our data practices, please contact us: